Inflection Point

Joseph was the community relations point person while he was working as an executive for a multi-national corporation in the Philadelphia region. The tri-state area United Way leader was speaking at a fundraiser about shifting donation strategies to charities that could make a difference at key moments in peoples’ lives. She called this the “inflection point,” where help had the potential to make a meaningful difference at a critical time in a person’s life. When Joe retired and began researching where he might invest his own time and talents, he used the “inflection point” philosophy to guide his choice. When he learned about Court Appointed Special Advocates (CASA), he found a fit where he thought he could influence outcomes in a positive way.

AM16757-1At first Joe and his wife, Mary Beth, who trained together as CASA volunteers, teamed to take on a complicated case involving five children who were temporarily housed with a relative.

The relative had stepped up to help the children in an emergent situation.

Joe explained, “The state’s goal is to reunite children, where possible, with the parents. CASA’s goal is always to do what is in the best interests of the children. So, my wife established rapport with the children, and I concentrated on working with the many adults who get involved in these cases – from the parents to the case workers to the special needs teachers to the medical professional and those in the judicial system. It takes a lot to get the information needed from many sources – you need to pursue it aggressively to make sure the children have the resources they need.”

Joe cites three key ingredients to making a difference as a CASA: 1. Influence management; 2. Building relationships, and; 3. Dogged determination. Joe demonstrated these traits as he advocated on behalf of those five children, often chasing down the resources the children needed when other doors were closed.

CASA does not always get the credit for their role in influencing outcomes but Joe says that the rewards of this work are intrinsic. He felt proud when the Deputy Attorney General in one case proposed to the judge to use his CASA report to guide the hearing because she knew it would be an accurate representation of the situation. The ultimate reward is knowing that you helped create a better physical, educational and emotional environment to improve their chances to thrive. “This work would not get done without CASA,” Joe said, “and CASA gets to do this critical work at “inflection points” in children’s lives.


Court Appointed Special Advocate (CASA) for Children’s mission to speak on behalf of abused and neglected children is central to fulfilling society’s most fundamental obligation to protect a child’s right to be safe, treated with respect and to help them reach their fullest potential. For more information about CASA, visit AtlanticCapeCASA.org.

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