Volunteer Burnout and the Importance of Self-Care

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Volunteer burnout (sometimes called vicarious trauma or compassion fatigue) can be a result of volunteers’ devotion to those they serve. The empathy that  draws us to the role of child advocate can be a double-edged sword. As you work with traumatized children, the complexities of their lives, their history and ongoing relationships can become burdensome. Although boundaries and the emotional component of being a CASA volunteer are covered in training, we often encounter unexpected upset that may not easily settle.

We have not been directly exposed to the trauma scene, but we hear the story told with such intensity, or we hear similar stories so often, or we have the gift and curse of extreme empathy and we suffer. We feel the feelings of our clients. We experience their fears. We dream their dreams. Eventually, we lose a certain spark of optimism, humor and hope. We tire. We aren’t sick, but we aren’t ourselves.” – C. Figley, 1995

Signs of Volunteer Burnout and Self-Care Strategies

Burnout in one area of our lives can encroach on other areas. Self-awareness is key in self-care. It’s good practice to look for signs of burnout in ourselves and others so we can take early steps in self-care. Below are some common signs of volunteer burnout:

Feeling overwhelmed or worn out by your role;
Feelings like your efforts have no impact;
Becoming increasingly pessimistic or irritable;
Missing deadlines or appointments.

The common healthy strategies of self-care apply to volunteer burn out as well. First and foremost, refrain from judging this ‘fatigue’ as a sign of weakness, or that you’re just not cut out for this work. Reflect on the what’s happening in your life or in your volunteer work, in particular. Did something happen that was unexpected or especially difficult to handle? Are there increased responsibilities in other areas or your life?

Self-care techniques that include keeping a journal, meditation and long walks outdoors are always beneficial. Reach out sooner, rather than later, to any staff that supports your volunteer efforts to discuss the issues that concern you.

Finally, just remember that your volunteer work may come difficulties, but your committed acts of kindness and the positive changes that you have on another’s life will, in the end, far outweigh any challenges that you will face along the way.

 


Court Appointed Special Advocate (CASA) for Children’s mission to speak on behalf of abused and neglected children is central to fulfilling society’s most fundamental obligation to protect a child’s right to be safe, treated with respect and to help them reach their fullest potential. For more information about CASA, visit AtlanticCapeCASA.org.

Inflection Point

Joseph was the community relations point person while he was working as an executive for a multi-national corporation in the Philadelphia region. The tri-state area United Way leader was speaking at a fundraiser about shifting donation strategies to charities that could make a difference at key moments in peoples’ lives. She called this the “inflection point,” where help had the potential to make a meaningful difference at a critical time in a person’s life. When Joe retired and began researching where he might invest his own time and talents, he used the “inflection point” philosophy to guide his choice. When he learned about Court Appointed Special Advocates (CASA), he found a fit where he thought he could influence outcomes in a positive way.

AM16757-1At first Joe and his wife, Mary Beth, who trained together as CASA volunteers, teamed to take on a complicated case involving five children who were temporarily housed with a relative.

The relative had stepped up to help the children in an emergent situation.

Joe explained, “The state’s goal is to reunite children, where possible, with the parents. CASA’s goal is always to do what is in the best interests of the children. So, my wife established rapport with the children, and I concentrated on working with the many adults who get involved in these cases – from the parents to the case workers to the special needs teachers to the medical professional and those in the judicial system. It takes a lot to get the information needed from many sources – you need to pursue it aggressively to make sure the children have the resources they need.”

Joe cites three key ingredients to making a difference as a CASA: 1. Influence management; 2. Building relationships, and; 3. Dogged determination. Joe demonstrated these traits as he advocated on behalf of those five children, often chasing down the resources the children needed when other doors were closed.

CASA does not always get the credit for their role in influencing outcomes but Joe says that the rewards of this work are intrinsic. He felt proud when the Deputy Attorney General in one case proposed to the judge to use his CASA report to guide the hearing because she knew it would be an accurate representation of the situation. The ultimate reward is knowing that you helped create a better physical, educational and emotional environment to improve their chances to thrive. “This work would not get done without CASA,” Joe said, “and CASA gets to do this critical work at “inflection points” in children’s lives.


Court Appointed Special Advocate (CASA) for Children’s mission to speak on behalf of abused and neglected children is central to fulfilling society’s most fundamental obligation to protect a child’s right to be safe, treated with respect and to help them reach their fullest potential. For more information about CASA, visit AtlanticCapeCASA.org.

Staying Positive and Reuniting

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Portion of an interview with a mom who reunited with her daughter after overcoming substance abuse. Names have been changed and details have been altered to protect the family.

  1. We realize you have been through a challenging journey in being reunified with your child – will you share with us a little about your story?

“I was addicted to cocaine and so I lost my baby. I was stubborn and thought I wasn’t addicted. Then CASA Linda came into my life, she was such a positive person and I still talk to her. She gave me the boost my baby and I needed. She always stayed positive. It is a wonderful thing, she is still there if I need someone to talk too and I still talk to her every couple of weeks. The help and support she provided me was just great. My child will be three next month and I wouldn’t have her without the help of CASA Linda.”

  1. What is the greatest impact CASA had on the case or in working with your child?

“CASA Linda was just so supportive of me and my baby. She was just that extra person to check on me and make sure I was okay. She was always supportive and positive of me and I think you should give her to all of your hard cases.”

  1. Can you think of a specific example where CASA really helped or made an impact?

“When I had to go to court and I was away from my daughter, CASA Linda wrote these positive notes for me and she told me not to give up. She told me to keep fighting and she was just so positive. From the beginning, she realized I was trying to do what I needed to do to get my daughter back and she gave me a chance. Even when I sometimes gave up on myself she was there. It was great just to have that person in  my corner encouraging me and seeing that I was doing well. It meant a lot.”

4. What did you think about CASA Linda in the beginning?

“In the beginning I just thought of her as one more person who was going to tell me what to do, one more person who was going to put me down, one more person who was going to keep me away from my baby…but actually it turned out as quite the opposite. She gave me more strength to do what I needed to do and gave me the support to get my child back.”

5. Is there something CASA Linda could have done to make things better?

“I wish I had met CASA Linda earlier. I remember the first time she came to see me; she drove for hours. I couldn’t believe it. It would have been nice to have someone so positive right from the start; someone to tell me, if you do the right thing, then I’m in your corner.”

Portion of an interview with a mom who reunited with her daughter after overcoming substance abuse. Names have been changed and details have been altered to protect the family.


Court Appointed Special Advocate (CASA) for Children’s mission to speak on behalf of abused and neglected children is central to fulfilling society’s most fundamental obligation to protect a child’s right to be safe, treated with respect and to help them reach their fullest potential. For more information about CASA, visit AtlanticCapeCASA.org.

When Extended Family Are Caregivers

In 2016, a two and half year old Jack was placed with his great aunt. His mom had mental health and substance abuse issues and she agreed to an identified surrender to her aunt. Everything was on schedule for a smooth adoption until the birth father suddenly re-emerged in the child’s life, which stalled the plans for permanency. CASA Deena met with the birth father, but he didn’t make any meaningful effort to regain custody of his son, so that adoption process continued. CASA Deena has been Jack’s advocate at every step of the way arguing in court that “not only was the aunt’s home safe, it was the only home that Jack had ever known.” Thankfully, the family courts agreed and Jack, his aunt, and CASA Deena are all excited for the adoption ceremony, which will occur in just a few short months.

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According to the brief Adoption and Guardianship for Children in Kinship Foster Care by Generations United and the Dave Thomas Foundation for Adoption, “…the foster care system’s reliance on grandparents and other extended family members to care for children is increasing each year,” in the U.S. The brief continues, “…research shows that kinship foster care is generally better for children than non-related foster care. Children in kinship foster care experience fewer placement changes, more stability, better behavioral and mental health outcomes, and are more likely to report that they “always feel loved.” [l] Children raised by kinship foster parents keep their connections to brothers, sisters, extended family and community, and their cultural identities. [2] Due in part to this research, a higher percentage of children are cared for by relatives in foster care than ever before.”

Children in kinship foster care are more likely to find a permanent home than children in non-related foster care. [3] In 2017, about 35% of all children adopted from foster care were adopted by relatives and 10% of children who exited foster care, exited into guardianships. [4]

Additionally, the 2017 Adoption and Foster Care Analysis and Reporting System (AFCARS) complied by the U.S. Department of Health and Human Services, Administration for Children and Families, Administration on Children, Youth and Families, Children’s Bureau indicates that 32% of all children in foster care in the U.S. (140,675 children) were with relatives, representing and increase over the last 10 years of about 9%. [5]

While the reporting on kinship care is positive news for the children in foster care who are living with relatives, it is important to note that AFCARS also reports nearly half (46%) of children and youth in foster care live with non-relatives, 6% reside in group homes and 7% live in institutions. So while the 9% increase in children living with relatives is substantial, many more children are still in need of family members who can take on the role of caregiver.

1 Generations United (2016). Children Thrive in Grandfamilies. Retrieved http://www.grandfamilies.org/PortalsI0/16-Children-Thrive-inGrandfamilies. pdf
2 lbid.
3 Ibid.
4 Ibid.
5 AFCARS Report (2018). Retrieved www.acf.hhs.gov/sites/default/files/cb/afcarsreport25.pdfAFCARS


Court Appointed Special Advocate (CASA) for Children’s mission to speak on behalf of abused and neglected children is central to fulfilling society’s most fundamental obligation to protect a child’s right to be safe, treated with respect and to help them reach their fullest potential. For more information about CASA, visit AtlanticCapeCASA.org.

 

May Is Foster Care Awareness Month

May is National Foster Care Month, when we shine a light on the nearly 1,000 children and youth living in foster care in Atlantic and Cape May Counties and the 13,000 children who face the same fate statewide. Every day, CASA for Children of Atlantic and Cape May Counties and the network of CASA programs throughout New Jersey recruit, train and support members of our community who advocate on behalf of children and youth living in foster care. We work to ensure that these children have access to resources and services that will improve their outcomes, raise awareness of the obstacles they face and help them overcome those obstacles.

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Sometimes our work feels like an uphill battle, and not every story ends with a positive outcome. But, we are energized and encouraged by the success stories that we do see – the girl who catches up academically with her class even after losing four months of school because she moved three times in the last year, or the teen who receives a scholarship even though only 20% of foster youth even go to college, or the boy who is finally reunited with his parents after a year in care because they received the help that they so desperately needed.

These success stories are possible when caring adults are active in a foster youth’s life. With a supportive team, that includes child welfare professionals, teachers, therapists, foster families, the family courts, and Court Appointed Special Advocate (CASA) volunteers, the foster youth can achieve all of their hopes and dreams. This whole team is crucial to ensuring that foster youth reach their fullest potential.

So this May, consider how you could fit into a team helping foster youth succeed. Could you fill a direct service role of CASA volunteer, youth mentor, or foster parent? Would you rather donate goods or services to youth living in care, attend or host a fundraising event that supports foster youth, or, lend a helping-hand to a foster parent or caregiver?

Your role can be big or small. At the very least, consider joining the conversation. Talk to friends, family and colleagues about the obstacles facing foster youth and ways that our community can work together to provide support systems for them. Most importantly, understand that children enter foster care through no fault of their own and the challenges that place children in care affect every social, economic and geographic community. No one is immune, and no one should face these challenges alone.

 


Court Appointed Special Advocate (CASA) for Children’s mission to speak on behalf of abused and neglected children is central to fulfilling society’s most fundamental obligation to protect a child’s right to be safe, treated with respect and to help them reach their fullest potential. For more information about CASA, visit AtlanticCapeCASA.org.

 

A Natural Advocate

Bendelon is a natural advocate for children.  Her career as a teacher and social worker in the schools prepared her well for her role as a Court Appointed Special Advocate (CASA).

“I saw how many of foster children’s issues weren’t being addressed, mostly because the case workers have so much on their plates,” says CASA Bendelon. “Some of the children suffered from low self esteem and may have trouble reaching their full potential.”

Being a CASA has been a way of Bendelon continuing her lifelong work of helping children. Her first case was very gratifying because the child, who was given up at birth, was adopted by his foster parents. The child wouldn’t endure what so many others in the system do – being shifted from one situation to the next. “I was happy he ended up with the only ‘parents’ he had known since birth. That was a positive outcome,” says CASA Bendelon.

Her most recent case involves three children from the same family.  They are all on track to be adopted by their foster families. She is working with the families so that the children get to see each other even though the two youngest are with one family and the oldest is living with another.

Moral Development

CASA Bendelon went to the school of the thirteen year-old boy, “I told him I was his advocate. I was here for him,” she says.  “He really opened up to me and asked me tough questions about his birth mother. I told him she loved him enough to give him a chance with his prospective adoptive parents.”  The boy was really self aware and showed appreciation for the foster parents, who are in the process of adopting him. CASA Bendelon shared with him that “where you start doesn’t have to be where you end.”  She is confident he has a chance for a better life.

“I am a people person. It helps me since CASA’s have to talk to many people in advocating for the children,” CASA Bendelon says. She thinks being committed to the well being of the children first and foremost is paramount and sometimes that means being assertive, too.  Echoing a CASA theme, she says, “I am here for the child.”

 


Court Appointed Special Advocate (CASA) for Children’s mission to speak on behalf of abused and neglected children is central to fulfilling society’s most fundamental obligation to protect a child’s right to be safe, treated with respect and to help them reach their fullest potential. For more information about CASA, visit AtlanticCapeCASA.org.

 

We All Have a Role to Play in Ending Child Abuse

April is Child Abuse Prevention Month

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By the time you finish reading this, more than 30 cases of child abuse will be reported to authorities nationwide. By the end of today, that number will swell past 9,000. Four of those children will die at the hands of their abuser. All in a single day.

When we take stock of these sobering statistics it is easy to be overwhelmed and to ask, “What can I possibly do to make a difference?”

The answer is that everybody can play a role in preventing child abuse and neglect by becoming advocates for children. Donate money, offer pro-bono support, become a mentor, or advocate with organizations that help children and families, like Court Appointed Special Advocates (CASA) for Children.

CASA advocates stand up for abused and neglected children who are now living in foster care. CASA volunteers are people just like you – teachers, business people, retirees, grandparents who are simply willing to help a child in need. These advocates give children a voice in an overburdened child welfare system and can help break the cycle of abuse and neglect by helping children find safe, permanent homes as quickly as possible.

Children with a CASA are half as likely to re-enter the foster care system, and have improved educational achievement – making a profound difference in the lives of hundreds of thousands of abused and neglected children across the country and nearly 700 children right here in Atlantic and Cape May Counties. Nevertheless, the increased number of children in care and the great need for advocates leaves many children without an advocate to fight for their rights.

While not everyone can be a CASA volunteer, everyone can be a child advocate.

Here are some steps you can take to make our community safer for our children: Keep the child abuse hotline number nearby, 1-800 NJ Abuse. If you suspect a child is being abused or neglected, you can report your suspicions confidentially; Donate or volunteer for a social service agency that helps children who have been abused or neglected, and; Educate yourself – and others – about the devastating toll that abuse and neglect take on children and our society as a whole.

If abused and neglected children do not get the proper support, they are more likely to drop out of school, end up homeless, and become involved in crime and drugs. Advocacy efforts will not only help end child abuse, it will improve our community where we live, work and play.

When we work together to protect vulnerable children, it literally saves lives. We all have a role to play. What will yours be?


Court Appointed Special Advocate (CASA) for Children’s mission to speak on behalf of abused and neglected children is central to fulfilling society’s most fundamental obligation to protect a child’s right to be safe, treated with respect and to help them reach their fullest potential. For more information about CASA, visit AtlanticCapeCASA.org.